Caring for your aging parents may put you in more-frequent and intense contact with family. You may have had strained relations in the past. You may have intentionally moved away. But now your family member needs help. And you and your parent and your siblings may find yourselves coming together again, perhaps after decades of only light contact.
Historic tensions will likely reemerge. Perhaps you and your mother never really got along well. Or your father may have abandoned the family when you were young. And now he is sick and you find yourself understandably resentful being asked to look after him. If you are the youngest, everyone may treat you like the baby. Or if you are the eldest, your siblings may wait for you to organize everything and then complain that you are bossy.
You are not alone. As the circle closes in the chapter of eldercare, family members come back into each other’s orbits. Of course unresolved issues will emerge. But this is a chance to revisit them with more years of maturity and self-knowledge behind you. Many families are able to find positives in coming back together and reframing their old relationships in new, healthier ways.
A care manager can help you and your family prioritize issues and reduce friction in family dynamics.
It used to be that you squabbled over whose turn it was to clean the dishes or rake the leaves. Now you are mature adults negotiating the care of your aging parents. But it may feel just like old times. All the old rivalries are revived as if they’d been frozen in time.
Why now?
As author Francine Russo points out in They’re Your Parents, Too!, what’s happening is that we hear the clock ticking on our parent’s life. As Mom or Dad’s time runs out, so does our chance of getting some particular kind of parental attention. Attention that would resolve some long-held, unconscious need. Perhaps it’s a need to feel as important as another sibling. Or to feel forgiven. Or to feel capable.
When old issues such as these get scrambled into the process of negotiating a parent’s care, the result can be a confusing tangle. Lots of emotion and little progress. And a lack of understanding about why the process is stumbling.
What to do
Check in with yourself. Are you overly engaged in caregiving out of the hope Mom will finally approve of you? Or perhaps you shy away from an active role because you expect everyone still sees you as “the baby.” Recognize how your beliefs may affect your role in your parent’s care and influence your response to your siblings.
Don’t blame your sibs. If you are feeling that Mom or Dad overlooks you, you may be right. Your parent may, in fact, be unfair. This is not the fault of your siblings, however. Similarly, if you are the “favorite child,” try not to abuse that privilege. Your parent may or may not be aware of the impact of their actions. And they may not be able to change. Instead, look for opportunities to join together with your siblings. As adults—perhaps parents yourselves—you may be able to acknowledge your parent’s foibles. If you can communicate amongst yourselves, even make a joke of “Mom liked you best,” you will be well on the way to a more sane and comfortable eldercare journey.
Treat your siblings as adults. If you don’t operate according to old family patterns, your siblings are less likely to do so as well. Meet them as they are today. At a minimum, agree to put aside sibling issues to focus on the care of your parent.
Call a family meeting. Use a “family meeting” forum for discussion and decision making. Consider hiring a facilitator if problems among siblings persist. A care manageris trained to lead discussions in a way that enables everyone to have a chance to voice their concerns. Then together you generate a workable plan. A professional can save everyone time and regret. Especially in the context of a parent’s failing health, you do not want to be wasting precious time in conflict.
Review the advance directive. If your parent has prepared paperwork concerning end-of-life care and who will be their healthcare decision maker, find those documents now. As a family, each sibling should read it through. This represents your loved one’s thinking at the time. If they are unable to communicate now to update it, assume this is what they want. Support the decision maker and honor your relative’s wishes.
Get support to move forward. You may not ever receive the appreciation, love, forgiveness, or recognition you deserve from your parent. And your siblings may not budge from their old patterns. A support group for family caregivers can be very helpful in coming to terms with these realities. Hearing from others in a similar situation can make you feel less anxious or alone. Or consider individual counseling. A counselor can help you grieve and let go of the hope for a different kind of relationship with your parent or siblings. And of course, invest time in your own family-of-choice.
Eldercare can be challenging enough. Add to it disagreements between family members and the stress goes up exponentially. As one person put it, “Of course your family knows how to push your buttons. They are the ones who sewed them on!” Siblings, in particular, can find themselves at odds when there’s a health crisis in the family. Following are common situations and suggested approaches for resolution:
The primary caregiver does everything. In most families, there is one child who takes on the lion’s share of the responsibility. The eldest daughter often falls into this role. But sometimes it’s the child who is geographically closest or emotionally closer. Nearly half of family caregivers feel they had no choice in the matter. It was just assumed they would take on the tasks. That’s a recipe for resentment, stress, and depression. Statistically, the average caregiver is already employed and puts in an additional ten hours of help a week. This is the median figure, but the range is from one hour to forty or more hours. (Typically, the older the care receiver, the greater the number of hours.) Four out of ten primary caregivers describe their caregiving situation as highly stressful emotionally. Another 28% consider it moderately stressful. One out of five caregivers reports experiencing worsening health due to their caregiving responsibilities. (Those with the highest stress and the worst health report feeling very alone with their caregiving duties.) There is also a financial impact. According to AARP, primary caregivers spend an average of $7,000 per year out of their own pocket to cover expenses for the person they care for. Thirty-two percent say caregiving has eroded their savings. As a rule, primary caregivers tend to be very conscientious. They take the responsibility very seriously. Rightly so. But they can also become perfectionists and inadvertently discourage participation by others who may not perform to the exacting standards of the primary. If you are the primary, ask yourself whether the perfect may be getting in the way of the good. Everyone has different strengths and something to contribute. You don’t want to burn out. Consider allowing others to participate and to do so in their own way. It will be good for your loved one to receive help from multiple sources. All of that said, it could be that other members of your family simply don’t understand everything that is involved. Calling a family meeting with a professional facilitator, such as a care manager, can help identify all the tasks and create a plan that shares them more equitably.
Family members are shut out of sharing the care. Those who are not the “primary” frequently want to help, but geography, stage of family life, such as having young children, or a demanding career may make it difficult. Many report trying to step in to do something, only to meet with the frustration and perfectionism of the primary caregiver. If you live far away, look for tasks you can do from afar, such as handle the finances. Or use your vacation time to come care for your parents so the primary can get an extended break. Perhaps you can pitch in financially to hire respite care or transportation services for errands. Consult with a care manager to identify needed tasks so the primary doesn’t have to do everything. Maybe you can do something unrelated to parent care that will lift the load for the primary (tutor their child in math or Spanish, for instance). If nothing else, you can be regularly generous with your appreciation—lots of thank-yous! And your time if the primary needs to vent or brainstorm on solutions. (It can get lonely making caregiving decisions all by yourself.) A facilitated family meeting can help you connect with your parents and support them—and your sibling—in ways that make sense, given your skills and availability.
Disagreement about how bad things are. It’s not uncommon for the primary caregiver to have concerns about problems the other siblings, especially those who live far away, just don’t think are an issue. The truth is, Mom and Dad are very good at putting on a good face, especially when it’s just a phone call or Zoom. It may not even be conscious. But the person on ground zero who sees them at different times of day and not necessarily by appointment will have a very different picture. To get a more objective sense of what’s going on, consult with a care manager. A care manager can come in and spend several hours with your relative over multiple friendly visits. The goal is to understand your loved one’s strengths and weaknesses. They will provide an assessment of everything from driving ability to memory issues, risk of falling to social isolation, medication management to follow-through with doctor’s orders. You can then receive a report from an expert on aging about what your relative is handling well and areas where they need more support. Save yourselves the headache of arguments. Get the opinion of an eldercare professional.
Disagreement about the best course of action. After an assessment, the care manager can also give you a suggested care plan. It will describe what makes sense now, with an eye to what will likely be needed within the next six months. Considering your relative’s resources, aging in place might be a safe option. They may do well enough with an automated medication dispenser and someone who comes in to make meals, help with showers, and drive them to run errands. Alternatively, the person you care for may have moderate dementia and no longer be able to live alone. They may need the extra support of an assisted living or memory care community. The care manager can make recommendations for the best providers in the area, given family needs and budget. The family can implement the plan or hire the care manager to do the follow-up, potentially with ongoing oversight.
Conflict about money. Unfortunately, money matters often become an issue with eldercare. Mom or Dad may need support services that will require some extra funds from the children. Or there may be one adult child who has always been financially supported by the parents, and now that money is needed for the parent’s own care. In some families, the parents have enough money. But some siblings may be hesitant to spend it because they have been relying upon an inheritance. Whatever the issues, financial factors should be brought into the open and discussed realistically. Again, a care manager can address this as part of the assessment and plan and make suggestions for the best interest of the older adult.
What to do about life support. These are the final decisions that adult children often need to make. It’s difficult to let a parent go. One sibling may want to do everything possible to try to keep their parent alive. Another may feel it’s just prolonging the inevitable, and if there’s pain involved, prolonging suffering. If there is an advance directive with a living will describing a preferred approach, it will help immensely. In that document, a “healthcare agent” is probably named who will make decisions on your parent’s behalf. If so, it’s best to honor your parent’s wishes and support the decision maker in following those requests to the best of their ability. If there is dissention between siblings, a care manager can help. So can a social worker at the hospital or through hospice or a palliative care program. If your relative is still able to make decisions but has not created an advance directive, work with an attorney now to get that in place. It’s important.
You may have decided long ago to keep your parents at a distance. Perhaps Dad left the family and was largely absent. Or Mom may have been an alcoholic, “absent” in a different way. There may have been abuse when you were growing up. Or a parent with mental health issues.
But what to do now that your relative needs help in their elder years?
Conflicting emotions are common in this situation. If you had negative experiences with your relative, you might feel resentful about their needing you now. But you also might feel guilty about staying away.
Similarly, you may have a parent who has become quite difficult in their elder years, perhaps even nasty and demeaning. There is such a thing as older adults emotionally abusing their adult children. Frequently, it’s a matter of dementia or misplaced anger at the losses, pain, or debility of aging. Sadly, it’s often the child who has stepped forward and is giving the most and sacrificing the most who receives the brunt of the negativity.
Caring for an aging family member can be a multiyear project. Not something where you can buck up and just tolerate your resentment for a short while. It eats at your soul. You absolutely deserve respect, and you absolutely need to set boundaries so you do not come away feeling drained and defeated.
Here are some tips for navigating caregiving when you don’t really want to do it (and it may not be in your best interest to do so):
Accept your feelings. In the case of abandonment, it’s natural for increased contact to trigger a resurgence of feelings. Those feelings are not wrong or bad. They simply reflect the history of your relationship. There’s no need to deny your feelings. But there is also no need to live in the past. Change does happen. It’s worth allowing for the possibility that your relative has grown and has learned some things over the years. No promises. But time does have a way of providing perspective to everyone. While you can’t change the past, you may have an opportunity to create a better future.
In the case of a difficult parent, there are probably old hurts that are being triggered within you as you extend yourself trying to do the “right thing.”
Pay attention to your feelings. They are warning signals. They can alert you to possible dangers. But they do not have to steer the ship entirely. Honor your feelings, but be cautious about letting them dominate the situation.
Consider counseling. The desire to withdraw is a natural response to pain. You may have been carrying around hurt or anger for many years. This situation may be an opportunity to take a fresh look at your parent through an adult’s lens. You have choices now. You are not at their mercy. A counselor can help you decide whether you want to participate in their care, and if so, how much. It’s not an all-or-nothing proposition. A counselor can also help you set healthy boundaries and define the limits of what you are willing to do.
Make conscious choices. Before jumping into a caregiving role—or continuing one—think about why you are doing it. Only you can decide what is right for you. Many family members hasten to help because they hope to receive the appreciation, love, or affection they missed as a child. That can be a slippery slope. You will likely end up bitter if you expect gratitude. It may never come.
Make choices that reflect your values and create a level of involvement that is acceptable for you.
Where do you draw your personal boundary?
What kinds of tasks are you comfortable taking on? Finances? Meals? Dressing? Bathing? Toileting?
How much direct contact will be healthy for you?
There are different ways to be involved. If hands-on care is not right for you, hire others to do that piece. You can stay involved as the coordinator. Or if you place your family member in a care facility, your role might be to oversee their care and make health decisions. Sometimes the wisest choice is to hire a care manager to handle your parent’s needs while you stay involved as the money manager or decision maker.
Aim for a balance between your needs and theirs. You may not get the perfect balance the first time, so allow yourself to make new choices as the situation changes. Validate yourself for living with integrity.
Keep your “personal well” replenished. The added stress of caregiving in an emotionally difficult relationship puts your overall health at extra risk. Expect yourself to need emotional recharging. Develop a conscious strategy for coping with stress. Whether it’s a caregiver support group, a spiritual or religious congregation, or meeting with other family members, find a community that supports you.
Be mindful of maintaining your own well-being with good food, adequate sleep, and staying away from unhealthy habits. And rejuvenate yourself physically and mentally with activities such as art or music or exercise. Consult with a professional counselor if you notice lasting negative changes in your mood or your pace of life.
Consider guardianship for a Plan B. If you find that it’s just too painful to be involved or that you honestly are not able to provide the care your relative needs, create a plan that allows you to back away but does not leave a vulnerable elder unattended. Consider finding a guardian for your relative. Consult with an elderlaw attorney to learn more about this process. It may, indeed, be the wisest and even the most appropriate given the circumstances.
How will you determine whether providing care will be a healthy choice for you? For your relative?
As we near the end of our lives, it’s common to reflect and try to come to terms with the past. Many hospice patients, for instance, strive to reconcile with estranged family members. Perhaps they need to ask for forgiveness. Or they may need to extend it. In most cases, the other party is willing. In the face of such limited time left, the two parties often lament that they didn’t mend the relationship earlier. All that time gone that they can’t retrieve!
You don’t have to wait for a relative to have a terminal illness before you take steps to heal a breach.
According to the Stanford Forgiveness Project, when most people consider forgiving a wrong, it’s not because they’ve decided there was no harm done. What they find is they need to leave the past in the past and move forward. Reclaim their lives. Carrying the weight of pain and anger takes away from the energy they could have to build an uplifted future.
Forgiving doesn’t mean you have to stay in contact with the person who hurt you. Nor do you have to excuse what they did. It just means letting go of the pain, of wishing it were different. Recognize that the person who hurt you was not able to do anything differently at that time—that they were doing their best even if it was selfish and not very skillful or mature. Accepting that life involves pain and that you don’t have to hold on to that pain gives you the opportunity to move forward. You don’t even have to talk with the person who hurt you, or tell them you forgive them. It’s something you do inside your heart because you want to proceed in your life with dignity and peace.
If you are the person who wants to be forgiven, consider these steps:
Accept that you did something that caused another person pain. This takes both honesty and humility.
Admit responsibility to the person you hurt with no defensiveness in your heart. If you need to justify your actions, you aren’t ready. They will not trust the sincerity of your remorse. An “I’m sorry” isn’t enough. Describe what you did and how you understand that action hurt them.
Expect to listen a lot. They may need to tell you about the full impact.
After some time of deep listening, once they seem to have said what they need to say (for instance, there are long silences after they talk), offer to make amends. Great if there’s something physical you can restore to set things right. Buy them a new car because long ago you did something that ruined their own car. If you ask what you can do to repair the relationship, listen openly. You are not obligated to do everything they might request. You have a right to have boundaries also. If you are unsure, you can thank them for their suggestions and ask for time to reflect before you make a decision.
Thank them for their forgiveness. If appropriate, let them know that you look forward to a less burdened relationship.
Asking or granting forgiveness can be one-way. The person may not want to talk. Or they may have died. You can do all this in a letter and not even send it. The primary reason to partake in forgiveness is to liberate your heart so you can reclaim your life and focus on the future.
Arizona Care Management solutions is an exceptional resource for elders. I have referred to this company for decades because they are ethical, knowledgable and reputable. For families and their loved ones they offer safe, personalized and secure solutions that are essential for families and their loved ones during periods of transition. They are familiar with local resources and will find the right solution for your unique needs. Beware of inferior company’s claiming to be elder care advisors. They may lack the expertise, credentials, ethics and knowledge that families need in a time of crisis. I highly recommend Bonnie Shimko and her team! Sincerely, Mary T. Pearson owner, Harmony Home Care
I owned an assisted-living home in Prescott Valley, for eight years and I had many clients who unfortunately did not have family local to help them with their finances or did not have the knowledge needed to properly prepare and budget for the outrageous cost of Care needed for a loved one or themselves. AZ Care Management helped several of my clients navigate challenging systems like long-term healthcare insurance, in-home care and The most complicated Arizona Long Term Care System (ALTCS). Bonnie and her incredibly compassionate team were always there for the client no matter how small or how great their needs were they truly were there until the very end, ensuring a peaceful transition with support and guidance for the families through every step. I would highly recommend AZ Care Management services to anyone who needs help navigating the complicated system of healthcare while aging.
Our family of 5 children was beyond frustrated. We could not convince my mother to move to the facility she herself had picked out and home was no longer a safe option. Stephanie was an angel who formed a caring relationship with mom and maintained her dignity and self esteem during the transition. She went above and beyond what was expected, and we all heeded her advice. I honestly don't know what we would have done without Arizona Care Management! (And I am a nurse!)
I have both professional and personal experience with Arizona Care Mngmt. Their team is excellent from the first phone call through receiving services. Each team member displays professionalism, respect and an obvious care for those they work with. I strongly recommend trusting this team with your own care and those you care for.- Bonnie Pond, Occupational Therapist
Amazing service!! Always willing to help and all caregivers I worked with were very nice, respectful and knowledgeable. Bonnie is a wealth of knowledge is all things related to this business of caring for elderly. My last caregiver assigned to my Aunt was Rick!!! He is amazing and very accommodating. He went above and beyond to help us both while on hospice services. He always communicated with me and kept me informed of any changes in Joyce's condition.
Gina has been extremely helpful in managing difficult situations with my mother who insists on aging out of state, far from any family members. She keeps my sister and me informed and allows for our peace of mind. She truly cares about my mother's well-being!
ACMS and Bonnie Shimko are literal dreams come true and I can't overstate that. This group of humans are truly everything. Looking after two ailing parents by myself for a while, I'd daydream about finding a competent and kind group to help me navigate that ever-complicating world. I was in charge of meds, safety, doc visits, clinic visits, short term/long term health goals and a hurricane of worries too numerous to mention. I searched everywhere, I tried different places... in every single outfit, caregiving was a task prone to slip-ups like any profession. However, my parents health is not a task to be completed- it's a living, changing reality. It's a newborn that requires constant monitoring and adjustments. Bonnie (as well as Leoni & Andrea) are so far beyond competent and kind that it makes my head spin on a weekly basis. Each one is as engaged as a family member. They attend every doc, hospital or clinic visit, they organise & automate meds and they're prompt & lovely. We had some recent ER and hospital stays and they showed up like my parents were the most important people in the world. I can't say enough about these folks, obviously. I love them. I would ABSOLUTELY spend my days worried if I didn't have them in my corner. If you'd worried you'd never find the kind of care your parents deserve- congratulations, it exists. The craziest part? I'd sell my stuff to look after my dad... yet I can't believe how modestly they charge for this level of care. I tell ya... dream come true.
My sisters and I were struggling with living in different states than our parents, and wanting our parents to continue living in the home that they built together. Our father is experiencing dementia and our mother is his caretaker, but is also declining in health. Bonnie and her team have been instrumental in allowing them to continue to stay at home by coordinating care for our mother. They attend appointments, assist with transportation, and communication for us. Bonnie is a fabulous resource for knowing providers, home care agencies, and other resources in the community. During Covid she was instrumental in getting our mother treatment in the hospital and being her advocate we none of our family was able to be with her. Bonnie has gone above and beyond several times. I truly don't know what we would do without Bonnie and her team. I don't think mom and dad would be able to be in their home. I could not recommend Arizona Care Management Solutions more.
When it became clear my mom was rapidly declining due to alzheimer's, and in an unsafe living situation, finding Bonnie from AZ Care Management Solutions was a literal God-send to our family. For months, we were beating our heads against a wall, as we had no idea how to proceed, searching for answers, as we were battling a very controlling/abusive husband as well. When we finally found Bonnie, she took a personal interest in my mom. She listened to our issues. She gave us direction, advice and calmed our hearts with her care and expertise. The very next day she was at my mom's home assessing the situation. She then took the time to work with us on a rapid plan of escape for mom. Bonnie then coordinated, and was on scene with us with APS and PD during the rescue. After getting mom to safety, Bonnie directed us to excellent legal counsel for mom's finances, getting her the best care possible, and ensuring all was legal from her escape to conservator/guardianship. Bonnie's knowledge, experience in this arena and love for others made her and AZ Care Management Solutions a literal life saver for my mom.Since my mom needed 24 hour care, we put her in a very nice care home, and hired Gina from AZ Care Mgmt Solutions as an advocate, who also has a heart for others, and has been seeing my mom twice a week to check on her status, entertain, play games, paint fingernails, coordinate outings, etc. This take tremendous pressure off of us, who can't get there as often. Gina also has natural ability and experience to relate and connect with alzheimer's patients that we don't. My mom loves Gina, and would not have adjusted nearly as well to the change without Gina's help.Thank you and God Bless all of you at AZ Care Management Solutions.
I have been with Arizona Care Management Solutions 6 years and I love the company, my caregivers have been great and so helpful going out of their way to help.
AZ Care Management Solutions sponsored a caregiver day of renewal on 5/6/23. A vendor fair, chair massages, and presentations along with a light breakfast, lunch and giveaways were included. Thank you!
After my mom fell and broke her hip, I was alone in trying to figure out how to best care for her in this maze of what is the senior health care industry.I had been trying to pull together what felt like 1000 pieces of disparate information......places to see, insurance companies, doctors to call, forms to be filled out, questions to answer. I was completely overwhelmed and under much stress.I am so incredibly thankful that I finally called Bonnie and scheduled a consultation. She was clear, knowledgable and so understanding. She immediately started making phone calls to find out the answers to some of my questions, and knew the answers to the other ones.I ended up asking her for further help and I will be forever grateful I did.She helped me move through a very difficult time with her knowledge, presence and help. She was there when I needed her and she knew exactly what to do. And she is fair, compassionate and has great integrity.My mom is now in a perfect place for her, and it all happened with as much ease as was possible.Thank you Bonnie, and everyone else we interacted with at AZ CareManagement.I don't know how I would have managed this journey without you.
Bonnie and Bob at Arizona Care Management went way above and beyond in helping me place my sister in a care facility to live out her last few months. Bonnie set up a medical transport from Newport Oregon to Arizona so that my sister could spend her final days looking at the beautiful scenery she cherished so much as a park ranger. The home in Cottonwood was well staffed and professionally managed and Bonnie and Bob made sure everything ran smoothly as I am on the east coast and care coordination was difficult to manage for me. Thank you both again for all you have done for my sister and our family during this difficult time.
Professionally, ACMS has such integrity in the services they offer. Care Managers are service oriented. This has been a positive experience in the world of senior health care!
I own two assisted living homes in the area and have worked with Bonnie, Bob and their staff several times. They always have the best interest of their client in mind when finding a long term solution for the family. It has always been my pleasure to accept one of their clients into my home. They continue to stay in touch with the family and assist them with any need they might have.If you are in need of an Elder Care advisor, I wholeheartedly recommend Arizona Care Management Solutions! If you live out of our area, you can count on them to fill in when you can't be here in person!
I live in Massachusetts and my 92 year old dad lived in Sedona. I was called in to take over his care because he could no longer live independently. I literally did not know where to turn. A social worker recommended Bonnie and her team to me. What a relief. They helped me get the necessary paperwork to handle his affairs while also finding him a safe and loving environment where he got the care he needed. He thrived there for nearly 6 months. During that time, I was kept abreast of his health and care by Holly. He enjoyed his visits with her and the treats she brought with her! I highly recommend Arizona Care Management to anyone needing help with their loved ones. They are excellent and I’m so glad they were recommended to me.
As the owners of GENERATIONS SENIOR LIVING LLC, we have the opportunity to work with Bonnie, Bob and the rest of the team at AZ Care Management Solutions with some frequency. Bonnie is absolutely the hardest working person we know! She has the knowledge base and the support team behind her to truly advocate for your loved one and they do a very good job! From assisting with POA paperwork, in-home care, assisting with MD appointments, or actual placement of your family member into a facility...... these guys can get it done!!! We highly recommend them.... Josh and Jamie Elliott
Most of us do not have any experience or training on how to make decisions or select assisted living accommodations. This group was a life saver in selecting a care giver, legal restructuring and finding a home. This was my first time dealing with dementia and I was guided down the path with their professional staff.
When I was having a hard time getting my dad's assisted living place to respond to his needs Gina stepped in with a firm hand and made things happen on Dad's behalf. She is kind, dedicated, tenacious, and extremely experienced and knowledgeable in this field. Bonnie has helped facilitate communication between me and a family member from whom I am estranged to make sure that all family members have access to the information about Dad that they want to have. AZ Care Management has been absolutely VITAL to me in helping me get difficult things done for Dad. I can't imagine navigating these challenging waters without them.
When our daughter was moved to Cottonwood for more extensive care, my husband and I were not able to travel for frequent dr. visits. We were not able, because we are both in our 80s, to visit as frequently as we wanted. AZ Cares takes her to appointments. They also provide very personable and capable assistants who take her on outings to provide social and emotional support for her in our absence. I cannot praise them enough for the support and help they have given our daughter and us. They are a blessing to us!
Arizona Care Management Solutions did a great job keeping my mom as safe as possible in her home for the last year. Once Gina came on board, she managed to do what I thought would be impossible - she convinced my mom to transition to living arrangements that would provide the care she really needed! Gina held her hand every step of the way, even through some VERY challenging situations. This lady has a heart of gold and can get things done!
As a Geriatrics/Internal Medicine specialist I relied on Bonnie and staffto find the best outpatient care for our patients. Her heart is passionate for the care of our seniors, and regards that as her mission in life. And I wasalways confident that Care Management Solutions would find the bestoptions for our families. God bless her! Dr. Paul C. Hanson of Cottonwood Internal Medicine
Bonnie, Bob and the team at AZ Care Management Solutions simply go above and beyond as advocates for seniors. Whether you may need assistance coordinating care, evaluating local facilities for placement, creating a plan for aging well or many other elder care services, you will find no organization more qualified or prepared to assist you than AZ Care Management Solutions. As a local Medicare insurance broker for several years, it is paramount that my clients have the right people in their corner. I have - and will continue to - recommend Bonnie and Bob and their team to any of my clients without hesitation.