From the people who answer our phones to the people who come to your home, we have assembled a team of professionals with big hearts. Working together we each bring our knowledge, insight and wisdom to guide you and your family through the elder care journey.
Our team includes:
Bonnie Shimko CEO, CSA
Bonnie Shimko, a Certified Senior Advisor, is renowned for her senior advocacy throughout the region. With a passion for educating both seniors and professionals on the available options for navigating the journey of aging, Bonnie has made significant strides in elder care management.
As the co-founder and CEO of Arizona Care Management Solutions, Bonnie dedicates her full attention to elder care management. Her extensive professional experience includes establishing and managing non-medical in-home care companies, an adult day center, and implementing the Medical Home grant, which provides care coordination for children with special needs in Northern Arizona.
For a decade, Bonnie served as an Elder Care Advisor with Jackson White Law Firm, assisting individuals with inquiries about VA benefits and ALTCS. She currently serves on the Regional Leadership Council for the Alzheimer’s Association, the Northern Arizona Gerontology Association, and Rusty’s Morning Star Ranch for autistic men.
Bonnie is also a well-respected speaker on elder care management, providing numerous free informational seminars to the community. She is a frequent presenter for the Desert Southwest Chapter of the Alzheimer’s Association, sharing her expertise and knowledge to help others.
Connect with Bonnie on LinkedIn
Raeann Lewis
Raeann Lewis brings a lifelong personal experience of compassion and dedication to caring for others. Having lived with aging grandparents in her early 20s and taken early retirement to care for elderly parents, other family members, and friends, Raeann understands the complexities of coordinating resources, balancing time and career, and networking for each individual’s unique situation.
With a 25-year career in health insurance claims, medical review assistance, research analysis, and auditing, Raeann is well-prepared for her current role. Her strong analytical skills and ability to assess conditions and implement solutions to complex problems are invaluable assets. Additionally, Raeann is completing a master’s degree program in natural medicine as a Holistic Health Practitioner.
An Arizona native, Raeann spent her childhood summers in Sedona, where she developed a love for the great outdoors and its adventures. She enjoys hiking with her golden retriever and is often found playing a variety of card and domino games with her neighbors. With a talent for research, Raeann has become the family historian.
Raeann will be on our team of care managers in the Verde Valley, where her extensive experience and compassionate nature will be great assets to our community.
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Leoni Meeder CMT
Rick Basulto, LHPP, CMT
Rick brings over 20 years of expertise in medical leadership and operations to Arizona Care Management Solutions. With a strong background in finance, EHR integration, and staff development, Rick is known for his ability to craft and execute comprehensive strategies that drive organizational success. His operational skills, combined with a talent for managing work processes efficiently, ensure that teams stay focused on key data and metrics to achieve critical goals.
Rick has held numerous leadership positions throughout his career, including serving as Business Manager at Integrated Orthopedics, where he oversaw patient care operations. He has also managed business operations for Canyon Surgery Center, CareChoices Hospice and Palliative Services, and several other healthcare organizations, where he developed a reputation for fostering high-level relationships with patients, physicians, and community partners.
Rick holds a Bachelor of Science in Health Care Administration from California State University Long Beach and earned a certificate in the LHPP Program. Rick is fluent in both English and Spanish. Rick’s dedication to ensuring top-quality care management services is evident in every aspect of his work, making him an invaluable member on the Arizona Care Management Solutions team. Rick is also a member of the Aging Life Care Association of care managers.
Stephanie Hillsman, CMT
Stephanie Hillsman has dedicated most of her adult life to the healthcare field. She spent nine years as the administrator of a physical therapy clinic while pursuing her post-secondary education. After focusing on her family and taking on the role of a domestic engineer for seven years, Stephanie returned to healthcare by opening a senior living group home in Cottonwood. Two years later, she started a senior services and senior placement specialty business in Phoenix, both of which she continues to own and operate.
For the past ten years, Stephanie has worked with seniors and their families, cherishing every moment of it. She holds a Med Tech Certification and currently leads our team of Care Managers in the Phoenix area.
Gina Holm CMT
Gina grew up in the Midwest. She has a unique background in social services, healthcare, and customer service. Gina brings personal and professional experience to her Care Manager position with Arizona Care Management Solutions.
From an early age, Gina gravitated towards opportunities to care and serve others-from preschoolers to seniors-and has served in various related leadership roles during her career. She has overseen an in-home daycare, has her Med Tech Certification, case managed a home care independent nursing team, supervised a housekeeping team at a Skilled Nursing Facility and was the Director of a Memory Care Community, and is a Licensed Wisconsin Assisted Living Administrator. Gina was a member of an Advisory Board for a home care agency and facilitated a Caregiver Support Group sponsored by the Alzheimer’s Association.
Throughout Gina’s career her focus has been centered on people while striving to create a welcoming, calm, and pleasant atmosphere. She is in her element when working with our clients. Gina is leading our team of Care Managers in the Prescott / Quad Cities area.
Andrea Fuller, CSA, CMT
Andrea Fuller is a passionate care manager with a diverse background in various areas of healthcare. Recently relocating to the Verde Valley from a small community in southeastern Arizona, we are thrilled to have her on our Verde Valley team.
Andrea brings a wealth of knowledge and experience, having worked in hospital systems, primary care offices, skilled nursing facilities, and all aspects of home services. Most recently, she has been involved with home health, hospice, and non-skilled home care, consistently advocating for quality care in all these areas. Andrea also managed the Well Woman HealthCheck Program for two counties and has recently achieved her Med Tech Certification. She is a recognized Certified Senior Advisor (CSA).
Originally from Southern California, Andrea grew up on the beach, enjoying surfing, bike riding, and playing tennis. She and her family moved to Arizona to provide their son with a more present and fulfilling upbringing. Her proudest accomplishments include her marriage and the incredible man her son has grown into.
Andrea is known for her hard work, dedication, and servant’s heart. Her compassion shines through in everything she does, making her an invaluable asset to our team.
Amy Holt, MAOM, CMT
Amy Holt is a dedicated and compassionate care manager with Arizona Care Management Solutions. She brings over nine years of experience in senior healthcare and a proven track record in managing and coordinating healthcare services, particularly in developing and maintaining strong relationships with clients, healthcare professionals, and partner organizations.
Amy is known for her exceptional organizational and communication skills. She works closely with clients and their families to ensure high-quality care. She has a keen ability to identify and address the needs of seniors, offering customized solutions that enhance their quality of life. Amy’s leadership in launching healthcare programs and coordinating services demonstrates her commitment to ensuring positive patient outcomes.
A graduate of the University of Phoenix with a Master of Arts in Organizational Management, a Bachelor of Science in Marketing from Arizona State University, and a minor in sociology, Amy is also passionate about community engagement. She has been involved in various volunteer roles, including serving as Vice-Chair of the Senior Advocacy Group of Ahwatukee, where she contributed to the organization’s growth through outreach and leadership.
Amy’s personal approach, combined with her extensive background in senior healthcare management, ensures that every client receives the care and support they need, empowering them to live fulfilling lives.
Bob Shimko, CFO
Bob Shimko brings over 30 years of experience in various management and leadership roles across the retail and financial industries. As the co-founder and CFO of Arizona Care Management Solutions, Bob is dedicated to leading an exceptional team approach to elder care management in Arizona. His extensive professional background enables him to guide families through the financial decisions they face during the aging process. Bob’s primary focus is on training and leadership development within the organization.
In 2023, Bob co-founded the AZ Senior Cares Foundation, a 501(c)(3) organization, to support vulnerable seniors struggling to obtain resources to maintain their quality of life. Additionally, Bob serves as the President of the Rusty’s Morningstar Ranch Board of Directors in the Verde Valley.
Kristin Rice COO
Kristin has assumed the role of COO effective 02.01.2024. Kristin works as a liaison between our clients and care management team. She handles scheduling, client relations, care management development, and service coordination. Kristin assures that all the needs of our clients are being met and facilitates our constant communication with family members. She has a Bachelor of Science from Liberty University and has over 15 years of experience in the non-profit sector. A devoted wife and mother of four, Kristin has a genuine love of family and a sincere desire to see all generations thrive in a healthy and happy environment.
Karla Ayers
Karla has a Bachelor of Science from Grand Canyon College (before it became a University!). She was an administrative assistant in a church office for over 12 years and has served in many clerical positions in the past 36 years. She enjoys getting to know people and making new friends. She and her husband, Jim, have lived in the Verde Valley for 30 years. They raised their son and daughter here and now enjoying visits from their seven grandchildren, ages 11 to 3. They also enjoy getting out and walking in the area; you might bump in to them if you visit Dead Horse Ranch State Park. Karla supervises our new office location in Cottonwood.
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Kelli Santamaria
Kelli is a Care Manager Assistant in the Verde Valley for AZCMS. Kelli was born and raised right here in the Verde Valley. She pursued her education through Paul Mitchell. During her training, she developed a deeper passion for assisting seniors. Kelli has been described as an “old soul”, enjoys antiquing, and the classics. Kelli has demonstrated a natural ability for working with the senior population. She is very creative and engages our clients in a variety of activities for both stimulation and enjoyment. Kelli enjoys spending time with her family, thrift shopping with her husband, and caring for her eclectic mix of pets.
Laurie Shultz
Laurie has worked in the medical field for over 17 years. For the last 15 years she acted as the office manager for a successful local gastroenterologist. This is where she developed her love & compassion for people, especially seniors. She truly enjoys helping identify the issues and then meeting those needs for our seniors.
Laurie and her husband Bob enjoy serving in their local church. They also enjoy opening up their home for Bible studies, friendly get-togethers, & any excuse for a card party!
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