From the people who answer our phones to the people who come to your home, we have assembled a team of professionals with big hearts. Working together we each bring our knowledge, insight and wisdom to guide you and your family through the elder care journey.
Bonnie, a Certified Senior Advisor, is known for her senior advocacy throughout this area. She has a heart for educating seniors and professionals on their options available for seniors as they navigate their journey of aging. Bonnie is the co-founder and CEO of Arizona Care Management Solutions, where she is now able to focus full time on elder care management. Bonnie’s professional experience includes establishing and managing non-medical in home care companies, an adult day center and the implementation of the Medical Home grant which provides care coordination for children with special needs in Northern Arizona. She was an Elder Care Advisor for 10 years with Jackson White Law Firm assisting people with their questions concerning VA benefits and ALTCS. Bonnie serves on the Regional Leadership Council for the Alzheimer’s Association, the Northern AZ Gerontology Association, and Rusty’s Morning Star Ranch for autistic men. Bonnie is a well-respected speaker on elder care management providing numerous free informational seminars to the community and a frequent presenter for the Desert Southwest Chapter of the Alzheimer’s Association.
Raeann brings a life-long personal experience of compassion and caring for the needs of others. Having lived with aging grandparents in her early 20’s and taken an early retirement to care for elderly parents, other family members, and friends she understands the many complex levels in coordinating resources, balancing time and career, and networking for each individual situation.
Her 25-year career in health insurance claims, medical review assistant, research analyst and auditing has helped prepare her for the work she does today. Raeann has strong analytical skills and is capable of assessing conditions and implementing solutions to complex problems. She is also completing a master’s degree program in natural medicine as a Holistic Health Practitioner.
Being an AZ native, her childhood summers were spent in Sedona where she learned to love the great outdoors with all its adventures. She loves hiking with her golden retriever and often she can be found playing a variety of card and domino games with her neighbors. With a talent for researching, Raeann has become “the family historian”. Raeann will be joining our team of care managers in the Verde Valley.
Leoni has always had a passion for caretaking and bringing peace to others. She started her caretaking journey nearly a decade ago while living in California where she earned degrees in social and behavioral science and business administration.
After graduating college, she moved to North Dakota with her husband and focused on raising their children. In 2022 they relocated to the Verde Valley to be closer to Leoni’s family.
As a Certified Nursing Assistant Leoni has a passion for supporting patients and their families, with a unique focus on providing end of life care. Leoni is working towards becoming a death doula so she can dedicate her career to bringing peace, tranquility, and compassion to patients and their families when they need it most. We are excited to have Leoni join our Verde Valley Care Management Team where she can utilize her education and experience to help our seniors.
Rick has over 33 years of experience working in various patient service and management sectors in the medical industry. These include hospital administration, medical network management, Neurology, Neurosurgery, Hematology Oncology, Interventional Radiology, Medical Imaging, Home Health, Palliative Care, Hospice, Orthopedic Surgery ASC & Practice Management.
His life focus is his faith, family and making the world a better place. Born in Mexico City and lived in Nicaragua until age 9. He grew up in Huntington Beach in Southern California and in 2019 moved to Surprise, Arizona.
He has a passion for ensuring patients are provided the highest quality healthcare services. His philosophy is that all patients must be treated with kindness, compassion and dignity in every encounter. Rick enjoys hiking, fishing, rockhounding (collecting rocks) and taking trips with family to explore new places. We are pleased to have Rick as part of our Care Management team in the Phoenix Market..
Stephanie has worked in healthcare most of her adult life. She was the administrator of a physical therapy clinic for nine years, while working on her post secondary-education, before focusing on her family and choosing to be a domestic engineer for the next seven years. She than began her trek back into the healthcare field by opening a senior living group home in Cottonwood. Two years later she started a senior services and senior placement specialty business in Phoenix, both of which she continues to own and operate. Stephanie has worked with seniors and their families for the past ten years and loves every second of it. Stephanie leads our team of Care Managers in the Phoenix area.
Gina grew up in the Midwest. She has a unique background in social services, healthcare, and customer service. Gina brings personal and professional experience to her Care Manager position with Arizona Care Management Solutions.
From an early age, Gina gravitated towards opportunities to care and serve others-from preschoolers to seniors-and has served in various related leadership roles during her career. She has overseen an in-home daycare, established a children’s ministry, case managed a home care independent nursing team, supervised a housekeeping team at a Skilled Nursing Facility and was the Director of a Memory Care Community, and is a Licensed Wisconsin Assisted Living Administrator. Gina was a member of an Advisory Board for a home care agency and facilitated a Caregiver Support Group sponsored by the Alzheimer’s Association.
Throughout Gina’s career her focus has been centered on people while striving to create a welcoming, calm, and pleasant atmosphere. She is in her element when working with our clients. Gina is leading our team of Care Managers in the Prescott / Quad Cities area.
Andrea is a passionate care manager with a background in many areas of health care. She recently moved to the Verde Valley from a small community in southeastern Arizona. We are excited to have her on our Verde Valley Team.
Andrea brings an understanding of the hospital system, primary care offices, skilled nursing facilities, and even all aspects of home services. Most recently working with home health, hospice, and non-skilled home care, Andrea advocates for quality care in all areas. Andrea also managed the Well Woman HealthCheck Program for 2 counties.
Andrea originally comes from southern California and grew up on the beach, surfing, bike riding, and playing tennis. She and her family moved to Arizona for an opportunity to raise their son with more presence. Her proudest accomplishments include her marriage and the incredible man her son has grown into.
Working hard and giving her all is something Andrea does easily. Andrea has a servant’s heart and is compassionate in all she does.
Amy, originally from the Boston area, holds a Bachelor of Science degree from Arizona State University and an MA from University of Phoenix. Her career in the healthcare industry began in 2013 when she assumed the role of Community Liaison for a homecare company serving the entirety of Phoenix. In this capacity, Amy engaged with clients in their homes, assessing their needs and ensuring their safety while overseeing caregiver teams. Her experience extends to senior living and home health nursing and therapy services covered by Medicare.
Beyond her professional pursuits, Amy is a dedicated wife and proud mother to three grown children. In 2018, she and her husband moved from Phoenix to Prescott, where they enjoy kayaking, hiking, camping, and all forms of travel.
Amy’s care management approach is marked by understanding and compassion as she assists clients in navigating healthcare services and resources and exploring options to enhance their quality of life. Her commitment to spending meaningful time with clients underscores her passion for helping individuals achieve what matters most to them. We are proud to have Amy as part of our tem in the Prescott / Quad Cities Market.
Bob has spent over 30 years in a variety of management and leadership roles in both the retail and financial industries. Bob is the co-founder and CFO of Arizona Care Management Solutions where he focuses on providing and leading an excellent team approach to elder care management in Northern Arizona. Bob’s professional experience allows him to provide guidance to those families with many of the financial decisions they face through the aging process. His primary focus is assisting clients with identifying and understanding the resources and benefits that may be available to help them. Co-Founded the AZ Senior Cares Foundation 501c (3) in 2023 to support vulnerable seniors who struggle to obtain resources to maintain quality of life. Bob is currently the President of the Rusty’s Morningstar Ranch Board of Directors in the Verde Valley.
Kristin has assumed the role of COO effective 02.01.2024. Kristin works as a liaison between our clients and care management team. She handles scheduling, client relations, care management development, and service coordination. Kristin assures that all the needs of our clients are being met and facilitates our constant communication with family members. She has a Bachelor of Science from Liberty University and has over 15 years of experience in the non-profit sector. A devoted wife and mother of four, Kristin has a genuine love of family and a sincere desire to see all generations thrive in a healthy and happy environment.
Karla has a Bachelor of Science from Grand Canyon College (before it became a University!). She was an administrative assistant in a church office for over 12 years and has served in many clerical positions in the past 36 years. She enjoys getting to know people and making new friends. She and her husband, Jim, have lived in the Verde Valley for 30 years. They raised their son and daughter here and now enjoying visits from their seven grandchildren, ages 11 to 3. They also enjoy getting out and walking in the area; you might bump in to them if you visit Dead Horse Ranch State Park. Karla supervises our new office location in Cottonwood.
Kelli is a Care Manager Assistant in the Verde Valley for AZCMS. Kelli was born and raised right here in the Verde Valley. She pursued her education through Paul Mitchell. During her training, she developed a deeper passion for assisting seniors. Kelli has been described as an “old soul”, enjoys antiquing, and the classics. Kelli has demonstrated a natural ability for working with the senior population. She is very creative and engages our clients in a variety of activities for both stimulation and enjoyment. Kelli enjoys spending time with her family, thrift shopping with her husband, and caring for her eclectic mix of pets.
Laurie has worked in the medical field for over 17 years. For the last 15 years she acted as the office manager for a successful local gastroenterologist. This is where she developed her love & compassion for people, especially seniors. She truly enjoys helping identify the issues and then meeting those needs for our seniors.
Laurie and her husband Bob enjoy serving in their local church. They also enjoy opening up their home for Bible studies, friendly get-togethers, & any excuse for a card party!
Gina has been extremely helpful in managing difficult situations with my mother who insists on aging out of state, far from any family members. She keeps my sister and me informed and allows for our peace of mind. She truly cares about my mother's well-being!
ACMS and Bonnie Shimko are literal dreams come true and I can't overstate that. This group of humans are truly everything. Looking after two ailing parents by myself for a while, I'd daydream about finding a competent and kind group to help me navigate that ever-complicating world. I was in charge of meds, safety, doc visits, clinic visits, short term/long term health goals and a hurricane of worries too numerous to mention. I searched everywhere, I tried different places... in every single outfit, caregiving was a task prone to slip-ups like any profession. However, my parents health is not a task to be completed- it's a living, changing reality. It's a newborn that requires constant monitoring and adjustments. Bonnie (as well as Leoni & Andrea) are so far beyond competent and kind that it makes my head spin on a weekly basis. Each one is as engaged as a family member. They attend every doc, hospital or clinic visit, they organise & automate meds and they're prompt & lovely. We had some recent ER and hospital stays and they showed up like my parents were the most important people in the world. I can't say enough about these folks, obviously. I love them. I would ABSOLUTELY spend my days worried if I didn't have them in my corner. If you'd worried you'd never find the kind of care your parents deserve- congratulations, it exists. The craziest part? I'd sell my stuff to look after my dad... yet I can't believe how modestly they charge for this level of care. I tell ya... dream come true.
My sisters and I were struggling with living in different states than our parents, and wanting our parents to continue living in the home that they built together. Our father is experiencing dementia and our mother is his caretaker, but is also declining in health. Bonnie and her team have been instrumental in allowing them to continue to stay at home by coordinating care for our mother. They attend appointments, assist with transportation, and communication for us. Bonnie is a fabulous resource for knowing providers, home care agencies, and other resources in the community. During Covid she was instrumental in getting our mother treatment in the hospital and being her advocate we none of our family was able to be with her. Bonnie has gone above and beyond several times. I truly don't know what we would do without Bonnie and her team. I don't think mom and dad would be able to be in their home. I could not recommend Arizona Care Management Solutions more.
When it became clear my mom was rapidly declining due to alzheimer's, and in an unsafe living situation, finding Bonnie from AZ Care Management Solutions was a literal God-send to our family. For months, we were beating our heads against a wall, as we had no idea how to proceed, searching for answers, as we were battling a very controlling/abusive husband as well. When we finally found Bonnie, she took a personal interest in my mom. She listened to our issues. She gave us direction, advice and calmed our hearts with her care and expertise. The very next day she was at my mom's home assessing the situation. She then took the time to work with us on a rapid plan of escape for mom. Bonnie then coordinated, and was on scene with us with APS and PD during the rescue. After getting mom to safety, Bonnie directed us to excellent legal counsel for mom's finances, getting her the best care possible, and ensuring all was legal from her escape to conservator/guardianship. Bonnie's knowledge, experience in this arena and love for others made her and AZ Care Management Solutions a literal life saver for my mom.Since my mom needed 24 hour care, we put her in a very nice care home, and hired Gina from AZ Care Mgmt Solutions as an advocate, who also has a heart for others, and has been seeing my mom twice a week to check on her status, entertain, play games, paint fingernails, coordinate outings, etc. This take tremendous pressure off of us, who can't get there as often. Gina also has natural ability and experience to relate and connect with alzheimer's patients that we don't. My mom loves Gina, and would not have adjusted nearly as well to the change without Gina's help.Thank you and God Bless all of you at AZ Care Management Solutions.
AZ Care Management Solutions sponsored a caregiver day of renewal on 5/6/23. A vendor fair, chair massages, and presentations along with a light breakfast, lunch and giveaways were included. Thank you!
After my mom fell and broke her hip, I was alone in trying to figure out how to best care for her in this maze of what is the senior health care industry.I had been trying to pull together what felt like 1000 pieces of disparate information......places to see, insurance companies, doctors to call, forms to be filled out, questions to answer. I was completely overwhelmed and under much stress.I am so incredibly thankful that I finally called Bonnie and scheduled a consultation. She was clear, knowledgable and so understanding. She immediately started making phone calls to find out the answers to some of my questions, and knew the answers to the other ones.I ended up asking her for further help and I will be forever grateful I did.She helped me move through a very difficult time with her knowledge, presence and help. She was there when I needed her and she knew exactly what to do. And she is fair, compassionate and has great integrity.My mom is now in a perfect place for her, and it all happened with as much ease as was possible.Thank you Bonnie, and everyone else we interacted with at AZ CareManagement.I don't know how I would have managed this journey without you.
Bonnie and Bob at Arizona Care Management went way above and beyond in helping me place my sister in a care facility to live out her last few months. Bonnie set up a medical transport from Newport Oregon to Arizona so that my sister could spend her final days looking at the beautiful scenery she cherished so much as a park ranger. The home in Cottonwood was well staffed and professionally managed and Bonnie and Bob made sure everything ran smoothly as I am on the east coast and care coordination was difficult to manage for me. Thank you both again for all you have done for my sister and our family during this difficult time.
I own two assisted living homes in the area and have worked with Bonnie, Bob and their staff several times. They always have the best interest of their client in mind when finding a long term solution for the family. It has always been my pleasure to accept one of their clients into my home. They continue to stay in touch with the family and assist them with any need they might have.If you are in need of an Elder Care advisor, I wholeheartedly recommend Arizona Care Management Solutions! If you live out of our area, you can count on them to fill in when you can't be here in person!
I live in Massachusetts and my 92 year old dad lived in Sedona. I was called in to take over his care because he could no longer live independently. I literally did not know where to turn. A social worker recommended Bonnie and her team to me. What a relief. They helped me get the necessary paperwork to handle his affairs while also finding him a safe and loving environment where he got the care he needed. He thrived there for nearly 6 months. During that time, I was kept abreast of his health and care by Holly. He enjoyed his visits with her and the treats she brought with her! I highly recommend Arizona Care Management to anyone needing help with their loved ones. They are excellent and I’m so glad they were recommended to me.
As the owners of GENERATIONS SENIOR LIVING LLC, we have the opportunity to work with Bonnie, Bob and the rest of the team at AZ Care Management Solutions with some frequency. Bonnie is absolutely the hardest working person we know! She has the knowledge base and the support team behind her to truly advocate for your loved one and they do a very good job! From assisting with POA paperwork, in-home care, assisting with MD appointments, or actual placement of your family member into a facility...... these guys can get it done!!! We highly recommend them.... Josh and Jamie Elliott
Most of us do not have any experience or training on how to make decisions or select assisted living accommodations. This group was a life saver in selecting a care giver, legal restructuring and finding a home. This was my first time dealing with dementia and I was guided down the path with their professional staff.
When I was having a hard time getting my dad's assisted living place to respond to his needs Gina stepped in with a firm hand and made things happen on Dad's behalf. She is kind, dedicated, tenacious, and extremely experienced and knowledgeable in this field. Bonnie has helped facilitate communication between me and a family member from whom I am estranged to make sure that all family members have access to the information about Dad that they want to have. AZ Care Management has been absolutely VITAL to me in helping me get difficult things done for Dad. I can't imagine navigating these challenging waters without them.
When our daughter was moved to Cottonwood for more extensive care, my husband and I were not able to travel for frequent dr. visits. We were not able, because we are both in our 80s, to visit as frequently as we wanted. AZ Cares takes her to appointments. They also provide very personable and capable assistants who take her on outings to provide social and emotional support for her in our absence. I cannot praise them enough for the support and help they have given our daughter and us. They are a blessing to us!
Arizona Care Management Solutions did a great job keeping my mom as safe as possible in her home for the last year. Once Gina came on board, she managed to do what I thought would be impossible - she convinced my mom to transition to living arrangements that would provide the care she really needed! Gina held her hand every step of the way, even through some VERY challenging situations. This lady has a heart of gold and can get things done!
As a Geriatrics/Internal Medicine specialist I relied on Bonnie and staffto find the best outpatient care for our patients. Her heart is passionate for the care of our seniors, and regards that as her mission in life. And I wasalways confident that Care Management Solutions would find the bestoptions for our families. God bless her! Dr. Paul C. Hanson of Cottonwood Internal Medicine
Bonnie, Bob and the team at AZ Care Management Solutions simply go above and beyond as advocates for seniors. Whether you may need assistance coordinating care, evaluating local facilities for placement, creating a plan for aging well or many other elder care services, you will find no organization more qualified or prepared to assist you than AZ Care Management Solutions. As a local Medicare insurance broker for several years, it is paramount that my clients have the right people in their corner. I have - and will continue to - recommend Bonnie and Bob and their team to any of my clients without hesitation.
Serving Verde Valley, Prescott & Quad Cities, and Phoenix