Our Services

As care managers, our top priority at Arizona Care Management Solutions is to help your loved one live as independently as possible while still being safe and secure. We can tailor a personalized solution uniquely designed to meet your family’s needs. Our familiarity with local resources saves you time, and often money. Our compassionate understanding of the aging process saves you distress.

Our experienced staff is quite accustomed to working with seniors who may be initially resistant to our services. With observant eyes and a gentle heart, we listen and make it clear that our goal is to help your loved one retain as much control and autonomy as possible.

Seniors quickly realize that we are their advocates. We are their ally, not a threat.

Adult daughters and sons realize that we can

  • offer suggestions
  • smooth transitions
  • provide an objective viewpoint
  • save time, money, and distress

Give us a call at 928-300-0172 or email us at office@azcaremanagement.com. We’d be honored to help your family navigate the sometimes choppy waters of elder care.

AZCMS conducts an initial assessment

Over the course of 1-2 visits to your loved one’s home we will assess him or her to determine the current functioning and identify any areas of concern.  The comprehensive assessment will address the following areas;

  • Health care status: including diagnoses, medications, and status of ongoing medical care,
  • Physical functioning: including mobility, safety, and self-care capacity,
  • Cognitive functioning:  to assess for problems with memory, judgment, managing finances  or the ability to make safe decisions  for himself/herself on a daily basis,
  • Living environment: including a home safety evaluation, current services in the home and the appropriateness of the living environment to meet the individual’s needs,
  • Advance care planning status: including advance directives, powers of attorney or the need for an elder law attorney
  • Entitlement programs: resources that may be available to pay for services such as Medicare, Medicaid, Veterans Benefits, ALTCS,  or long-term care insurances held by the client.

We identify the strengths and weaknesses of the current situation. Looking at family resources, we can recommend options based on your loved one’s preferences and budget. We can also give you a general sense of how things are likely to evolve over the next 6 months. This will enable you to make decisions within the context of a longer term perspective.

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AZCMS educates and advocates

Often, family members are well aware of the problems facing their loved one, but need help to identify solutions for those problems.  The variety and complexity of services available to older adults can often feel like an overwhelming maze.  Understanding the health care, social service, legal and financial issues can be daunting for older adults and families alike.  Our care managers have extensive experience in negotiating these complex systems and understand how to best advocate for our clients to ensure their needs are met.

We offer an in-home family consultation to talk about your family member’s current situation and the problems you have identified.  We then provide detailed information, strategies and specific referrals to address those problems.  An hour or two with an expert care manager can save you 10-20 hours of research and phone tag and many sleepless nights worrying about how to help your family member. We can help bring all the family members together to facilitate the difficult conversations that are often part of making family decisions about a loved one.  Our education and coaching is designed to help you learn how to be a care manager for your family member and advocate for their needs.  Many families ask us to return every year or so to discuss how the situation has changed and create an updated plan to address the changing needs of their loved one.

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AZCMS provides ongoing care management and support

We can be your knowledgeable eyes and ears. Things can change quickly in the aging process. By checking in periodically, we can let you know whether your loved one is still able to live safely at home. As elder care professionals, we know the problems that commonly arise, and the most cost-effective solutions. Perhaps there are some mobility issues that are making life more difficult than it needs to be. There may be a simple device that could remedy the situation. Maybe your loved one is starting to have memory problems and needs help with paying the bills, or balancing the checkbook. Perhaps he or she needs a bit more oversight in terms of taking medications as directed. Through periodic check-ins, you receive peace of mind knowing the current situation remains the wisest choice.

When older adults and families need support on an ongoing basis, our care manager is an advocate who provides oversight, care coordination and support for the older adult(s) and family to:

  • Locate and oversee in-home caregivers
  • Liaison with medical professionals
  • Coordinate and attend physician visits and convey results to the family
  • Communicate regularly with out of town or local family
  • Visit the older adult(s) and monitor the care they are receiving
  • Advocate for services to meet the client’s needs
  • Coordinate home repairs and maintenance
  • Assist with relocation, when necessary
  • Educate the older adult and the family so informed decisions can be made
  • Provide 24/7 on-call availability to respond to crises, including urgent problems in the home or medical crises.
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AZCMS communicates with doctors and other healthcare providers

We can be your knowledgeable eyes and ears. Things can change quickly in the aging process. By checking in periodically, we can let you know whether your loved one is still able to live safely at home. As elder care professionals, we know the problems that commonly arise, and the most cost-effective solutions. Perhaps there are some mobility issues that are making life more difficult than it needs to be. There may be a simple device that could remedy the situation. Maybe your loved one is starting to have memory problems and needs help with paying the bills, or balancing the checkbook. Perhaps he or she needs a bit more oversight in terms of taking medications as directed. Through periodic check-ins, you receive peace of mind knowing the current situation remains the wisest choice.

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AZCMS arranges and monitors in-home care, suggesting for alternative living arrangements as needed

It may be that your loved one is no longer able to live safely alone. Having someone come by twice a week to cook a few meals and do some light housekeeping may be all that is needed. Or, it could be that your loved one requires more constant attention. He or she may not need the services of a nurse. However, the daily presence of a kind caregiver can assure he or she is eating regularly, bathing, and taking medications as directed.  Part time or full time assistance may be needed. We work with accredited agencies who do the background checks and handle all aspects of their services. We monitor the caregiving being provided to ensure that the person is receiving the care that he or she needs.

If your loved one needs more assistance than can safely or affordably be provided at home, we are able to provide information about the alternative living options in our community. We can make suggestions based on his or her needs, and on family finances. We understand the broad range of services available in the elder care continuum and can recommend local facilities most likely to result in a good fit and positive transition.

If you think your loved one could use some extra help, call us at 928-300-0172. We’d be happy to talk about your situation and ways to meet your family’s unique requirements.

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